4l89 Privacy Policy — Your Data, Our Responsibility

1 Introduction & Scope

This Privacy Policy applies to all users of the 4l89 platform (https://4l89.app) and its associated mobile applications. It has been prepared with Bangladesh-based users in mind.

This Privacy Policy applies to you whether you create an account, log in, or simply browse the 4l89 website. We recommend reading it carefully before registering.

4l89's Privacy Policy is built on international data protection standards. We believe transparency is the best form of security — which is why everything is explained in clear, straightforward language.

2 What information we collect

Certain information is collected at 4l89 in order to provide our services. This data falls into two categories — what you provide directly, and what is collected automatically.

No additional information beyond the above list is collected. We always follow a minimal data collection policy.

3 Purpose of Data Use

4l89 uses collected information only for specific, legitimate purposes. No data is ever processed in an unrelated or irrelevant manner.

• Account management: Creating your profile, securing login, and verifying your identity.
• Service Delivery: Running gaming, betting, deposit, and withdrawal services properly.
• Contact: Sending important updates, security alerts, and promotional notifications.
• Fraud Prevention: Detects irregular or suspicious activity to keep your account protected.
• Legal obligations: Compliance with applicable laws and regulations.
• Service Improvement: User experience is analyzed to make the platform better.
• Responsible Gaming: Identifies signs of addictive behaviour and provides timely support.

If you no longer wish to receive promotional messages, simply let our support team know and they will be turned off. Security and account-related messages cannot be disabled.

4 Data Sharing Policy

4l89 never sells your personal information. However, in certain situations, limited data sharing may be necessary:

• Payment Processor: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• Technology Partners: Trusted technology providers may process limited data to support platform operations.
• For legal requirements: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention Organizations: Limited information may be shared with fraud prevention networks within the gaming industry.

A confidentiality agreement is established with all relevant parties before any data is shared. We do not share your data unless its protection can be ensured.

5 Cookies & tracking technologies

4l89's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Platform usage is analyzed to help improve our services.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect certain platform features.

6 Data Retention Period

4l89 does not retain data longer than necessary. Retention periods are determined by the type of information:

• Data for active accounts is retained until the account is closed.
• After account closure, financial transaction records are retained for up to 5 years due to legal obligations.
• Log files and security records are typically retained for 1 year.
• Once the retention period expires, data is securely deleted or anonymized.

If you request account deletion, any data not subject to legal obligations will be deleted within 30 days.

7 Your rights over personal information

Under 4l89's Privacy Policy, you hold the following rights. To exercise any of these rights, please contact our support team:

Once a request is received, 4l89 will respond within a maximum of 7 business days. In some cases, identity verification may be required.

8 Protection of underage users

4l89 is a gaming platform for adults only. No one under the age of 18 is permitted to use this platform.

We do not intentionally collect information from anyone under 18. Age is verified at the time of registration. If a minor's information is collected by mistake, it will be deleted immediately upon notification and the account will be closed.

If a parent or guardian suspects their child is using this platform, please contact support immediately.

9 Privacy Policy changes

4l89 may update this Privacy Policy when necessary. How you are notified will depend on the nature of the change:

• For minor changes, only the updated date at the top of the policy will be revised.
• For significant changes, you will be notified via email or an in-platform notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If a policy change affects you and you do not agree to it, you may request account closure.

10 Contact us

For any questions, requests, or complaints regarding our Privacy Policy, our support team is always available. We typically respond within 24 to 48 hours.