At 4l89, we believe gaming should be about entertainment — not stress or addiction. Responsible gaming means knowing your limits, staying in control, and seeking help when things go wrong.
Gaming is entertainment. Playing to recover losses or earn income is a sign of a problem. Seek help in time.
We want you to stay in control at all times. That's why 4l89 offers a range of responsible gaming tools.
Decide in advance how much you will deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. To increase it, you will need to wait 24 hours.
Set a time limit for how long you play in a single session. Once the limit is reached, the platform will automatically prompt you to take a break — helping you avoid spending too much time online.
You can temporarily close your account for a few days or weeks. During this period, logging in will not be possible. Take a clear head and come back with a fresh start.
Close your account for 7 days or permanently. If self-exclusion is active, any attempt to open a new account will also be blocked. This is the best course of action during a serious problem.
See how much you've spent and how long you've played — all in your dashboard. Analyse your own habits and make changes when needed.
4l89 strictly enforces an 18+ policy. Age verification is mandatory when creating an account. Parents can also find tips on device PINs and parental controls here.
Responsible gaming is not just about "playing less." It means fully enjoying gaming while staying in control of your time, money, and mental wellbeing. At 4l89, we've built responsible gaming on three core principles: awareness, control, and support.
Awareness means knowing how much you are playing and how it is affecting your life. Control means gaming on your own terms — not driven by emotion or pressure. And support means reaching out without hesitation whenever you feel you can no longer manage on your own.
At 4l89, responsible gaming is not an obligation — it's a culture. Our team continuously monitors to ensure no player runs into trouble. We believe a happy, healthy player is 4l89's greatest asset.
Sometimes we don't realise that gaming is having a negative impact on our lives. If you notice any of the signs below, it may be time to pause and seek help:
If you recognise one or more of these signs in yourself, don't panic. It's not a sign of weakness — it's a mental health matter. Contact the 4l89 support team and we'll help you without judgement.
Following a few simple guidelines makes responsible gaming at 4l89 easier and your overall experience much more enjoyable:
4l89 is clear about this — no one under 18 is permitted to use this platform. This policy is not just on paper; it is strictly enforced in practice.
Age is verified at registration, and the KYC process may require a national ID or birth certificate. If evidence of underage use is found on any account, that account will be closed immediately and any deposited funds will be returned.
Parents are advised to use strong passwords on their devices, enable parental controls on their browsers, and stay aware of their children's online activity.
Overcoming a gaming addiction is hard, but it is not impossible. With the right support, anyone can return to a healthy, normal life. 4l89 is ready to stand by you through that journey.
The first step is acknowledging that there is a problem. Then activate self-exclusion on 4l89 to automatically distance yourself from the platform. At the same time, talk to a family member or a trusted friend.
Reach out to a mental health professional or counselor for expert support. Remember, addiction is a health condition — there is no shame in it. Asking for help takes real courage.
Gaming should always be for entertainment. It should never be used to cut losses or as a source of income.
Have you spent more than your set budget in the past month?
Are you spending less time with family or friends because of gaming?
Finding it hard to accept a loss and playing more to try to win it back?
Do you feel moody or restless when you're not gaming?
If you answered "Yes" to two or more questions — contact support.
Our support team is always here for you.
Email: [email protected]
Hours: 24/7
4l89's responsible gaming tools can be turned on or off at any time from your account settings.
Set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.
Set a limit in advance for how long you can stay on the platform in one session.
Pause your account for 1 to 42 days. Give your mind a rest.
Fully close your account for anywhere from 7 days to permanently. During this period, you will not be subjected to any promotional inducements.
View your gaming history, spending summary, and a breakdown of time spent on the platform.
You can turn off bonus and promotional offer notifications at any time.
Log in to your account on the 4l89 app or website.
Click the profile icon and select the "Responsible Gaming" option.
Choose whichever you need — a deposit limit, session limit, or self-exclusion.
Set your preferred limit or break duration and confirm. Changes take effect immediately.
Responsible gaming at 4l89 means keeping your entertainment safe. Open an account today and enjoy a secure gaming experience.